Introduction
Sendian Integrated Security Services (SISS) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our CCTV products, security services, and website.
Information We Collect
We collect information necessary to provide our security services and products. This includes:
- Personal identification information (name, email address, phone number, company details).
- Account credentials and login information for accessing our services.
- Technical data including IP addresses, device information, and system logs.
- Video surveillance data and access control records as part of security operations.
- Usage data and analytics related to our website and services.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our CCTV and security services.
- To process your requests, orders, and account management.
- To communicate with you regarding service updates, support, and security notifications.
- To ensure system security, prevent fraud, and comply with legal obligations.
- To analyze and improve our website functionality and user experience.
Data Security and Storage
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data is stored securely using encryption and access controls. Video surveillance data is retained in accordance with Qatar's Ministry of Interior regulations and data protection requirements.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:
- With trusted service providers who assist in delivering our services.
- When required by law, legal process, or government authorities.
- To protect our rights, property, or safety, and that of our users.
- With your explicit consent for specific purposes.
Your Rights and Choices
You have the right to access, correct, update, or request deletion of your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at info@sendiansecurity.com.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside of Qatar. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@sendiansecurity.com
- Address: 1st Floor, Office 01, Building 60, Mekkah Al Mukarramah Street, Luqta, Doha, Qatar
Effective Date: February 2026